Debt Recovery

Damned if you do ........ Damned if you don’t!

Debt recovery specialists in Dorset

Early American evangelist Lorenzo Dow (d. 1834) coined these words while condemning other preachers who 'make the Bible clash and contradict itself, by preaching somewhat like this: 'You can and you can't - You shall and you shan't - You will and you won't - And you will be damned if you do - And you will be damned if you don't.'

I am applying the term to the situation where you have provided a service to a client and haven’t been paid, your credit control procedures have been followed, reminders and statements sent and yet you still haven’t received payment. Do you send 7 day letter or not?


Can’t pay or won’t pay?!

By Diane Bantten - Acquit Debt Recovery

We all know that the economy isn’t in a happy place at the moment, we all know about the double dip recession and we all know that times are generally hard. It is hard to win new work and therefore when we do, we really want to hang on to that client ........ don’t we?

What about the client that starts off brilliantly, offers you new work frequently, pays on time and gives you repeat work – ideal! However, it seems to be more and more prevalent that that ideal client is starting to pay later and later, your credit control procedures may say chase after 30 days – how many of you are still waiting for payment after 90? Do you carry on working for them or do you put them on stop OR are you so frightened of upsetting them that you do nothing? To my mind, a client that doesn’t want to pay for your service or is unable to isn’t an ideal client at all!


The Alchemy of Debt Recovery

Debt Recovery Specialist in Dorset

The definition of “alchemy” is supernatural power! I have had the accusation levelled at me that I do in fact possess a gift when it comes to the skill of recovering monies that are owed to my clients. I am not sure that being called a witch is terribly complimentary!

The reality is that providing my client prepares the ground work and, keeps his or her house in good order then my job is made that much easier. Well documented files are a must should it come down to non payment because of a dispute.

That preparation by my client starts at the point of sale...It doesn’t matter whether my client is selling a widget, recruitment services, scaffolding, accountancy, or marketing services, the list is endless. What does matter is that you know your customer / client as intimately as possible.


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